Privacy Policy

Introduction

This privacy policy sets out how Bristol Maritime Academy uses and protects any information that you give Bristol Maritime Academy when you use this website. Bristol Maritime Academy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Bristol Maritime Academy may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Use of Cookies
This website uses cookies. A cookie is a small piece of information which is sent to your computer’s hard drive by the website so that the website can store some information about your visit. This information may include information about your computer such as the computer’s IP address and browser type and, if you arrived at our site via a link from third party site, the address of the linking page. The IP address helps Google make sense of the data and it is never linked by us to personal data. We only use information gathered by cookies in aggregate. For example, learning that 60% of people viewed the About page or that 50 people arrived at the website after clicking on one of our Tweets.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

What this website collects

Cookies
Cookies have names, here’s a list of the cookies we use and what they do:

Google Analytics, aggregate tracking to see how well our website works:
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Wordfence, a firewall to protect our website:
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wordfence_verifiedHuman

Google Maps, to use your Google Maps account preferences:
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Contact Form
We collect a minimum of personal data from our contact form. We may collect the following personal information:

  • Your name if you submit it
  • Your phone number and email address if you submit them

Submitted contact and help form information is not stored on the website.

We do not link this personal data with any other website data.

This website does not collect sensitive personal data.


Aggregate Tracking
Our website uses web analytics services provided by Google, Inc which uses cookies to help us to analyse how users use the site. This tracks how people reached the website, how many people use the website, and which pages are looked at most.

Google as a data processor. The information generated by the cookie about your use of our sites (including your IP address) will be transmitted to and stored on Google servers in the United States and/or United Kingdom. Google will use this information to evaluate our websites and compile reports on website activity for. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf. Google will not associate your IP address with any other data held by Google.

You can read Google’s Privacy Policy here: https://policies.google.com/privacy. If you wish to refuse the use of cookies by Google please visit http://tools.google.com/dlpage/gaoptout . You may also refuse the use of cookies by selecting the appropriate settings on your browser.

Map Data
This website uses Google Maps to show you our business location. You can read Google’s Privacy Policy here: https://policies.google.com/privacy

Email Marketing
If you have explicitly agreed to it, this website uses MailChimp to store your email address, so we can contact you about our business. You can read MailChimp’s own Privacy Policy here: https://mailchimp.com/legal/privacy

What we do with the information we gather

We use this information to understand your needs and provide you with a better service, and for the following reasons:

  • If you have used the contact form, we will use the information provided to contact you about your message.
  • If you have booked a course with us, we will use the information provided to contact you about arranging your course.
  • We use the tracking information from Google to improve our website content and structure. For example, if the data shows that a given page is not being read much, perhaps it needs rewritten or linked to more clearly.

Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Please be aware you have the following rights regards the collection or use of your personal information:

Right to Access
You may request details of personal information which we hold about you. If you would like a copy of any information held on you, please email info@bristolmaritime.co.uk

Right to Rectification
If you believe that any information we are holding on you is incorrect or incomplete, we will promptly correct any information found to be incorrect. Please email info@bristolmaritime.co.uk

Right to Deletion
You will only receive email marketing messages if you have explicitly agreed to receive them. Every marketing message should include an unsubscribe link which will quickly remove you from the service. If you wish us to remove you manually please email info@bristolmaritime.co.uk

You may also request deletion of any personal information which we hold about you. If you would like such information deleted, please email info@bristolmaritime.co.uk

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

Online Courses and providing partners

NAVATHOME

To enable access to your online course we need to share some of your personal data with Navathome via www.navathome.com. This training website and database is held and maintained on a secure server. Navathome is an RYA training centre which specialises in online navigation training and will not use your personal information for any reason other than enabling your course.

Your payment information will be collected by “Bristol Maritime Academy” on behalf of Navathome. This information is collected by “Bristol Maritime Academy” and is not passed on to any other organisation. Payment information for the purpose of logging you into the Navathome admin will not be retained once the payment is made. Your name and email address will be entered on www.navathome.com in order to create your user account. Your postal address will be provided in order to send your student pack. You will have access to the site for six months in order to complete your online course. During this period, your personal information will be held on the website by Navathome and may be available to “Bristol Maritime Academy” who may have access to the Navathome database. This period maybe extended should you wish to extend your course access.

On completion of your course, your name and email will be retained by Navathome for the purpose of recording details of the course and any certification you gain as a result of it. This information allows

Navathome to record your certification. Your Instructor will not hold any information for the purposes of Navathome student support after this date. Please note that this agent may hold information to enable provision of other training not associated with the Navathome course.

Should you not complete the course in the given time frame, your name and email will be retained by Navathome for the purpose of recording details of the course. This information allows Navathome to retain a record of coursework you have completed.

If you would like your personal data removed from www.navathome.com prior to the end of your access period or at any time before you have completed your course, you can request it by email. Please contact info@navathome.com giving your name and email address and the course you would like to delete. Please note that if you request deletion of your account before you have completed your course, your access to the course and records of your progress will be lost.

If you would like details of your online course removing from the Navathome database when you have completed the course, please email your request to info@navathome.com giving your name and email address. Please note that removal of course details from the Navathome database, means that any certification gained as a result of this course will not be verifiable by Navathome, nor would Navathome be able to help with a replacement certificate.

Full details of how Navathome will deal with your personal information is given in the Navathome terms and conditions.

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